Have you ever looked at a website and thought wow I can’t see what the product is, as the photo is unclear or blurry. If so, does it put you off purchasing from that
When spending their hard-earned moola, it is important for consumers to feel valued and for your brand to build their trust.
The best way for a consumer to feel this trust-vibe, is for you to display some form of credibility on social media. To become the “cool kid”, so to speak. A brand that has 1000 followers with a few reviews compared to one with 100 followers and no reviews is more likely to be trusted and to make the sale.
A brand that interacts with the community and people on a personal level helps current or potential consumers feel special. To feel valued.
We at MSJ Marketing prioritise Community Management as highly as we do all our other services. Our team is dedicated to taking time out of each day to engage with your ideal target audience so that any potential clients can learn about your business and what you have to offer them. We’re rad like that.
But what is Community Management you may be asking?
Community Management is a few things. From interacting with potential clients by liking and commenting on their posts to sharing your brand’s adverts on relevant groups and platforms.
A brand that sells mom products is more likely to be followed and supported by a soon-to-be mom or a current mom, making local moms the perfect target audience for that brand.
Liking a few local moms’ posts and commenting on one or two can ignite interest and potentially result in said moms following your brand on social media – with the end result hopefully converting to a sale.
Community Management doesn’t only help a brand’s awareness, but also boosts a Facebook page/Insta account’s overall engagement and reach, often leading to more website views.
When increasing that ever-important reach, more potential clients are likely to follow you or like your posts and products. And so, the exciting (it really is!) cycle of Community Management continues. All Likes Matter!
Basically, what we’re trying to say is “Don’t skip on the community management”. Hit us up, we’ve got this.
Visit our digital portfolio to see some of the clients we work with.